Project Name: Mercedes Pay
References
Project: Mercedes Pay
Platform: Shopware 5
Industry: Automotive
Problem Statement
Mercedes-Benz aimed to boost customer engagement on its e-commerce platform by introducing digital vouchers. However, the existing system lacked the critical functionalities required to efficiently manage, distribute, and redeem these vouchers. This limitation hindered the company's ability to implement effective customer incentives and promotional activities, leading to missed opportunities for increasing sales and enhancing customer satisfaction.
Services Provided
- Advice Consulting
- Custom Plugin development
- Creation and customization of vouchers
- Voucher distribution channel
- Tracking and analytics
Project Highlights and Achievements
- Expanded organic reach and user activity
- Boosted digital sales and conversions
- Data-driven decisions