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Shared Goals, Collective Success

Working with Petrhein on their Shopware 6 e-commerce platform was a rewarding experience, as we helped this premium pet product provider create a seamless and engaging online shopping environment. The partnership was a testament to the value of a tailored approach for enhancing customer satisfaction and business growth.

References

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Project:

Petrhein B2C Shop

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Platform:

Shopware 6

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Industry:

Pets

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Project Overview

Petrhein, a leading provider of premium pet products, required a sophisticated e-commerce platform to expand its online presence and enhance the customer experience. The client needed an intuitive and cohesive design that would engage pet owners and allow for easy navigation through a vast range of products, including food, toys, and accessories.

Additionally, Petrhein sought custom extensions to enhance functionality, ensuring a seamless shopping experience. The project also involved ongoing support and maintenance to keep the system running smoothly post-launch.

Key Challenges

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Cohesive Design & User Experience: Petrhein required a design that balanced aesthetics with functionality, appealing to pet owners. Creating an intuitive interface ensured customers could easily navigate the catalog, guiding them to products without feeling overwhelmed.

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Custom Extensions: Petrhein needed custom extensions for inventory management, product recommendations, and automated customer interactions. These extensions required seamless integration into the Shopware 6 platform to enhance both user engagement and backend operations effectively.

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Ongoing Support & Maintenance: Ensuring smooth platform operation required continuous support. Petrhein needed assistance handling updates, bug fixes, and new feature implementations without service disruptions, guaranteeing consistent functionality as the online store evolved over time.

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Complex Product Categorization: Organizing diverse pet products into user-friendly categories posed challenges. Implementing advanced filtering options for pet types and needs balanced intuitive navigation with robust functionality, creating a seamless shopping experience for customers exploring the store.

Our Approach

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New UX Design & User Interface: Our team created a visually appealing, pet-themed design that was not only engaging but also functionally effective. We carefully structured the site navigation to make it easy for users to find products based on categories, pet types, and needs.

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Custom Shopware Plugin Development: We developed several custom extensions tailored to Petrhein's specific needs. These included a product recommendation engine based on user behavior, advanced filtering options for customers to narrow down products by pet type for the client.

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SEO Performance Optimization: To increase organic traffic and improve search engine rankings, we applied SEO best practices throughout the website. This included optimizing product descriptions, category pages, and meta tags.

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Support & Maintenance Services: Post-launch, we provided ongoing technical support and maintenance to ensure that the platform operated smoothly. This included regular updates, security patches, and troubleshooting to address any issues that arose, ensuring a consistently high-quality user experience.

Project Highlights

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Launch of SEO-Optimized Online Shop

The new B2C shop was successfully launched with SEO optimization at its core. This included detailed keyword research and the implementation of effective SEO practices across product pages, categories, and site architecture.

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Soared Website Search Engine Rankings

Following the SEO enhancements, Petrhein's website saw a dramatic improvement in search engine rankings across key industry-related terms. The improved ranking was not only due to optimized content but also because of technical SEO improvements like enhanced site speed, and user-friendly URL structures.

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Maximized Organic Web Traffic and User Interaction

The newly designed user interface, combined with the product recommendation engine, helped increase customer engagement significantly. Users found it easier to navigate the website, locate relevant products, and complete purchases.

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Seamless Backend Operations with Custom Plugins

The custom-built extensions, including tools for inventory management and user engagement, helped streamline Petrhein’s backend processes. The client was able to handle stock more efficiently, manage promotions in real-time, and engage with customers through personalized interactions.

Results and Achievements

Enhanced Online Revenue and Conversion Ratio

Petrhein's new e-commerce platform drove a notable increase in online sales, attributed to the improved user experience, SEO optimization, and seamless backend operations. With the simplified navigation, optimized site speed, and targeted marketing efforts, the business saw a marked increase in its conversion rate.

Boosted Customer Satisfaction and Retention

The intuitive design and advanced search features greatly improved the overall shopping experience for Petrhein’s customers. The addition of easy-to-use filters, quick-loading product pages, and personalized recommendations made the site more accessible and user-friendly.

Scalability and Future Growth Potential

Thanks to the scalable infrastructure, Petrhein's online store was fully equipped to handle future expansions, including the addition of new product categories and features. The platform was designed with flexibility in mind, allowing the client to adapt quickly to changing market conditions and customer preferences.

SEO-Driven Traffic Growth

The implementation of SEO best practices resulted in a significant increase in organic traffic to Petrhein's site. With optimized content, meta tags, and product descriptions, the platform was able to capture the attention of search engines more effectively.

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